Zoniac Support provides the highest level of service and responsiveness by giving you access to the best people, the most accurate information and the expertise necessary to assist you with your technical and application-related questions.
In addition to the best people, you will have access to:
Our timely services are vital to your business and we are readily available to respond to your needs. A support engineer is on hand to handle any of your application queries quickly and efficiently during our business hours i.e. 6 AM to 6 PM PST.
You can login to the Zoniac Tracker to file tickets and the tickets are available for immediate tracking by you.
Monday to Friday except on certain holidays
Our working hours are between 6 AM to 6 PM PST
Emergency only support is available at 619.448.7284
| Date | Event | |
| Tue., January 1st | New Year’s Day | |
| Monday., May 27th | Memorial Day | |
| Thu., July 4th | Independence Day | |
| Fri., July 5th | Day off | |
| Mon., September 2nd | Labour Day | |
| Thu., November 28th | Thanksgiving | |
| Fri., November 29th | Thanksgiving | |
| Wed., December 25th | Christmas |
I place on record my sincere appreciation for the efforts of your support team. They did a wonderful job of retrieving all my data. They seem to know exactly wat to do. Very impressed.
Having a tool that is built by people that understand recruiting is everything. Our team needed the ability to constantly be contacting people by email. Zoniac Email blast capabilities are easy, but the value of this tool is the tie-in with a resume database.
Zoniac was a great addition to our team. The system is integrated with QuickBooks bringing front-office and back-office together. Additionally, they have been great to work with in modifying the tool to our workflow. They are a great partner.
I’m delighted at the speed with which Zoniac Premium was implemented in my organization. We were able to install, configure, import/ transfer existing data and train our users in three days flat! The intense customer and technical support we received from Zoniac was significantly instrumental in making this happen. I would not hesitate to recommend the Zoniac System to any organization in IT consulting business
Zoniac has been a great addition to our Professional Services team. The tool has helped recruiters respond quicker to time sensitive opportunities by using the Bulk mail feature and from a management standpoint it has helped us organize ourselves better and monitor activity via their reports feature on a daily, weekly and quarterly basis. Having used various Applicant Tracking tools, I recommend Zoniac for organizations seeking a complete ATS at an affordable price.
The last couple of years we were using a competitor’s product and now are using Zoniac software. I really feel confident about using Zoniac; since it is user friendly. The most important thing is our ability to keep track of the information both from and to candidates / recruiters about how well the things are going. This ability was not available in the competing product that we transitioned out of. I have no hesitation in recommending this product to any other company.
